Privacy Policy

Introduction

Dynamic Glow ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and store your personal information when you visit our website or contact us, in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect and process the following data about you:

  • Personal Information: When you contact us via email or phone, we may collect your name, email address, phone number, and any other information you provide.
  • Usage Data: We may collect information about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visit.

How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To respond to your inquiries and provide the services you request.
  • To Improve Our Website: To understand how our website is used and improve its functionality.
  • To Communicate with You: To send you updates, promotional materials, and other information that may be of interest to you, if you have opted-in to receive such communications.

Legal Basis for Processing

We process your personal information on the following legal bases:

  • Consent: Where you have given us explicit consent to process your personal data for specific purposes.
  • Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that such interests are not overridden by your rights and interests.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential and comply with data protection laws.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

Your Rights

You have the following rights under UK data protection laws:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of any inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to certain exceptions.
  • Objection: Object to the processing of your personal information.
  • Restriction: Request restriction of processing of your personal information.
  • Portability: Request the transfer of your personal information to another party.

To exercise any of these rights, please contact us at hello@dynamicglow.co.uk.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Your continued use of the website following any changes indicates your acceptance of the new terms.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Dynamic Glow
hello@dynamicglow.co.uk

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